# **Issues with Chick-fil-A App**
Chick-fil-A is known for its delicious chicken sandwiches, and their mobile app has made it easier for customers to order. However, some users are facing issues while using the app. This article will discuss the problems with the Chick-fil-A app and offer solutions.
## App not working on iPhone and Android
Many users have reported difficulties while trying to access the Chick-fil-A app on both iPhone and Android devices. The issue is particularly common among iPhone users. The following solutions could help get the app working again:
### Clear Cache
Clearing the app’s cache could be a potential solution. Here’s how to clear the cache:
1. Open the “Settings” app on your device and navigate to “Apps.”
2. Find the Chick-fil-A app from the list and tap on it.
3. Select “Storage & cache.”
4. Tap “Clear cache.”
### Update the App
Updating the app to the latest version may fix the issue as it could contain bug fixes. Here’s how to update to a new version of the Chick-fil-A app:
1. Navigate to the Google Play Store or Apple App Store, depending on your device.
2. Type “Chick-fil-A” in the search bar.
3. Select “Update” or “Install.”
### Restart phone
Sometimes, the app may not be working due to a temporary glitch. If clearing the cache or updating the app doesn’t solve the problem, restarting your phone might work.
## WiFi Issues
Some users have also reported issues with using the app on WiFi. The following solutions could help:
### Reconnect to Wifi
Disconnecting and reconnecting to WiFi could help in some cases. Here’s how to do it:
1. Swipe down from the top of the screen to open the notification panel.
2. Tap and hold the WiFi icon.
3. Select “Forget network.”
4. Reconnect to the WiFi network.
### Use Data Network
If reconnecting to WiFi doesn’t work, switching to a data network could be a viable option until the issue is resolved. However, keep in mind that using a data network may incur additional data charges.
In conclusion, the Chick-fil-A app not working is a common issue that users encounter. However, by clearing the cache, updating the app, and checking for WiFi issues, these problems can be resolved. If the issue persists, contacting Chick-fil-A’s customer service may be necessary.