# DJI GO 4 App Not Working: Here’s What You Can Do
## Introduction
The DJI GO 4 app is a vital tool for DJI drone owners. It enables users to control their drones, adjust camera settings, and access a range of features that enhance the flying and filming experience. However, sometimes, the app can malfunction and require troubleshooting. In this article, we will discuss some common DJI GO 4 app issues and ways to resolve them.
## Common Issues With the DJI GO 4 App
### App Crashes on Startup
One of the most common issues with DJI GO 4 app is that it crashes on startup, making it impossible to use.
### Connection Failure
Another common problem with the app is that it fails to connect to the drone, which is frustrating for users who want to fly or capture footage.
### Slow Performance
The DJI GO 4 app may also encounter slow performance, which results in a lag between commands and drone responses.
## Troubleshooting Tips
### Check Your Device Compatibility
Before attempting to troubleshoot the DJI GO 4 app, make sure your device is compatible with the app requirements. Check the app store listing for details on compatible devices.
### Reinstall the App
If the DJI GO 4 app crashes on startup or is not functioning correctly, one of the easiest solutions is to uninstall and reinstall the app:
1. Go to Settings, then General.
2. Select iPhone Storage.
3. Find the DJI GO 4 app and tap it.
4. Tap Delete Button.
5. Open the App Store and download the app again.
### Restart Your Device
Sometimes, a simple restart of your device can fix app malfunctions. You may like to try this if the DJI GO 4 app crashes on startup or is running slowly:
1. Press and hold the power button on your device.
2. Slide the power off slider.
3. Wait until the device is completely off, and then press and hold the power button until the Apple logo appears.
### Check Your Drone Connection
If the DJI GO 4 app fails to connect to your drone, the problem could be with the drone’s Wi-Fi settings. Check the following:
1. Confirm that your drone is fully charged.
2. Turn on your drone and check that its Wi-Fi is working correctly.
3. Open Wi-Fi settings on your device and connect to your drone’s network.
### Update Your App and Firmware
Regular software updates are essential for the smooth running and optimal performance of your DJI GO 4 app and drone. Visit the app store, check for app updates, and install the latest version of the app.
### Contact DJI Support
If all else fails, and you’re still experiencing DJI GO 4 app issues, contact DJI support. They have a range of resources, including online chats, email assistance, and phone support, to help you with any DJI drone issues.
## Conclusion
The DJI GO 4 app is a fantastic tool for drone enthusiasts and professional filmmakers alike. However, as with all technology, it can experience issues and require troubleshooting. This article has offered some common DJI GO 4 app issues and potential troubleshooting tips to get you back to flying and recording footage.