error code 403 forbidden nfl app roku

# Troubleshooting Error Code 403 Forbidden in NFL App on Roku

If you’re encountering Error Code 403 Forbidden when trying to access the NFL App on your Roku device, don’t fret. This type of error is usually caused by a permissions issue, and there are several ways to go about resolving it. Below, we’ll outline some effective troubleshooting methods in a step-by-step guide.

## Clear the Cache and Cookies of the NFL App

1. To clear the cache and cookies of the NFL App on your Roku device, navigate to the home screen and select “Settings.”
2. Scroll down to “System” and select “Advanced system settings.”
3. Choose “Network connection reset.”
4. Once your device has reset, launch the NFL App and see if the error code has disappeared.

## Check Your Network Connection and Restart Your Router

If clearing the cache and cookies didn’t resolve the issue, the problem may be due to a weak or disrupted network connection. Proceed with the following steps to check your network and restart your router:

1. Press the “Home” button on your Roku remote and navigate to “Settings.”
2. Choose “Network” and select “Check Connection” to make sure your device successfully connected to the internet.
3. If your Roku device failed to connect, restart your wireless router by unplugging it from the power source for approximately 30 seconds and plugging it back in.
4. After the router restarts, reconnect your Roku device and check to see if you can access the NFL App without seeing error code 403.

## Remove and Reinstall the NFL App

If neither of the above two methods were successful in resolving the 403 Forbidden error on your Roku device, you can try removing the NFL App and installing it again. Sometimes, app data can become corrupted, which could cause the app to malfunction. Reinstalling the app will reset its configuration to its default settings. Here’s how to uninstall and reinstall the NFL App:

1. Navigate to the home screen of your Roku device and select the NFL App.
2. Press the “Option” button on your remote, and then select “Remove channel.”
3. Confirm that you want to remove the channel by selecting “Remove.”
4. To reinstall the app, search for “NFL” in the Channel Store and select “Add channel” to download and install it again.
5. Launch the NFL App and see if error code 403 disappeared.

## Contact Roku or the NFL App Support Team

If error code 403 Forbidden is still appearing on your screen after following all of the above troubleshooting methods, contact the Roku or NFL App Support Team for assistance. Explain the issue and provide pertinent information such as your Roku device and network configuration details. They may ask you to try other troubleshooting steps or conduct tests to identify the root cause and resolve the error.

By following these troubleshooting tips and methods, hopefully, you were able to resolve error code 403 Forbidden you experienced while trying to access the NFL App on your Roku device.

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