# McDonald’s App Stuck on Old Order: What You Need to Know
If you’re a regular user of the McDonald’s app, you may have experienced the frustrating issue of the app getting stuck on an old order. Whether you’re trying to place a new order or make changes to an existing order, this issue can leave you feeling like throwing your phone across the room. In this article, we’ll explore what causes the app to get stuck on an old order and what you can do to fix the problem.
## Understanding the Issue
The McDonald’s app allows customers to place orders for pickup or delivery, customize their orders, and save their favorite items for future orders. However, some users have reported that the app sometimes gets stuck on an old order, meaning that when they try to place a new order or make changes to an existing order, the app shows them the same old order instead of the new one.
This issue can be frustrating and time-consuming, as it can take several attempts to get the app to recognize your new order or changes. It can also result in incorrect orders being placed and frustration for both the customer and the restaurant staff.
## Causes of the Issue
There are several reasons why the McDonald’s app may get stuck on an old order, including:
– The app may not have synced properly with the server, causing it to display outdated information
– There may be a bug in the app that causes it to display the wrong information
– The user may have accidentally saved the old order and is now unable to remove it
## Fixing the Issue
If you’re experiencing the issue of the McDonald’s app getting stuck on an old order, there are a few steps you can take to try and fix the problem.
1. Logout and Log back in
The easiest and most straightforward solution is to log out of your account and log back in again. This should refresh the app and allow it to display the correct information.
2. Clear App Cache
Clearing the cache of the app can sometimes fix this issue. Find the app in your phone settings, go to storage or cache, and clear data or cache.
3. Reinstall the App
If the above two steps don’t work, your best bet may be to uninstall the app and then reinstall it. This will give you a fresh start with the app and should eliminate any issues with outdated information or bugs.
## Verdict
In conclusion, if you’re one of the many users experiencing the frustration of the McDonald’s app getting stuck on an old order, don’t worry – there are ways to fix the problem. By logging out and back in, clearing the app cache, or reinstalling the app, you should be able to get the app back to normal and enjoy your next meal from McDonald’s with ease.