# Tesla Owners: What to Do When Your App Won’t Connect to Your Car
As a Tesla owner, connecting your car to the Tesla app is essential for controlling your vehicle remotely and checking its status. However, there may be times when the app will not connect to your car, leaving you frustrated and unsure about what to do. Here’s what you need to do to resolve the issue.
## Check Your Connection
The first thing you need to do is to check your internet connection. A poor Wi-Fi or cellular connection can prevent the app from connecting to your car.
– Ensure that your phone is connected to a stable internet connection.
– Try connecting to a different network or restart your Wi-Fi router.
## Check Tesla App Updates
If you haven’t updated your Tesla app, there may be bugs that prevent it from connecting to your car.
– Visit the App Store/Google Play Store and check for app updates.
– Follow the prompts to complete the update.
## Check Your Tesla Car Settings
There may be an issue with your Tesla car’s settings that is preventing the app from connecting.
– Check your car’s Bluetooth and Wi-Fi settings to ensure that they are properly enabled and connected.
– Power cycle your car’s infotainment system.
## Reinstall Tesla App
If the above steps don’t resolve the issue, you may need to reinstall the Tesla app.
– Uninstall the Tesla app from your phone.
– Reinstall the app from the App Store/Google Play.
– Sign in to your account and re-add your vehicle.
## Contact Customer Support
If none of the above steps work, it may be time to contact Tesla’s customer support.
– Visit the Tesla website and navigate to the support section.
– Submit a ticket describing your issue and follow the instructions to get support.
In conclusion, if your Tesla app is not connecting to your car, don’t panic. Most issues can be resolved with a few simple steps, including checking your internet connection, updating the app, checking your car’s settings, and even reinstalling the app. If all else fails, contact customer support for assistance.