# Toyota App Not Showing Remote Start: A Troubleshooting Guide
Are you having trouble with the Toyota app not showing the remote start feature? Don’t worry, you’re not alone! Many users have reported this issue, but fortunately, there are several troubleshooting steps you can take to fix it. In this article, we’ll discuss why the problem occurs and how to resolve it.
## Why Does the Problem Occur?
The remote start feature is typically available on newer Toyota models that have the appropriate hardware and software. However, the feature may not be visible in the Toyota app for several reasons:
– The app may have outdated software and firmware.
– The remote start feature may not be enabled using the Toyota app.
– The vehicle’s battery may be dead or disconnected.
– The vehicle may not have an active cellular connection.
## How to Troubleshoot the Problem
If your Toyota app is not showing the remote start feature, follow these steps to troubleshoot the issue before contacting customer support:
### Step 1: Check Your Vehicle
– Ensure that your vehicle has a remote start capable smart key.
– Check your vehicle’s battery to make sure it’s charged and connected properly.
– Ensure that your vehicle has a cellular connection.
### Step 2: Update Your App and Vehicle Software
– Check if there are any updates available for your vehicle and the Toyota app. Update both to ensure that they have the latest software and firmware.
– If you have an Android device, go to the Google Play Store, and if you have an iOS device, go to the App Store. Look for the Toyota app and check if there are any updates available.
– Check your vehicle’s user manual for instructions on how to update its software.
### Step 3: Enable Remote Start Using the Toyota App
– Open the Toyota app and log into your account.
– Under the “Remote Connect” tab, select “Settings.”
– Toggle on the “Remote Start” feature.
### Step 4: Contact Customer Support
– If the issue persists, contact Toyota customer support. They may be able to help you troubleshoot the issue and provide further instructions.
## In Conclusion
The Toyota app not showing remote start can be frustrating, but it’s a problem that many users encounter. However, by following the troubleshooting steps provided in this article, you can resolve the issue and enjoy the convenience of remote start. If you’re still having trouble with your Toyota app, don’t hesitate to contact customer support for assistance.