# **Why is My App Store Review Not Working?**
The App Store Review is an essential feature of the Apple App Store that allows users to rate and review the apps they have downloaded. Reviews help developers understand what their users think about their app, and it also helps other users decide whether or not to download the app. However, there are times when the App Store Review feature may not work correctly, preventing users from leaving reviews. In this blog post, we will explore the reasons why App Store Review may not be working and what you can do to fix it.
## **Reasons why App Store Review may not be working**
1. **App Store Review is disabled for your app**
The most common reason why App Store Review may not be working is that the feature has been disabled for your app. Apple may disable review features for apps that do not meet their guidelines or violate their policies. If your app has been disabled, you will not be able to see or respond to reviews, and users will not be able to leave reviews for your app.
2. **You have not updated your app**
App Store Review may not be working if you have not updated your app to the latest version. Apple frequently releases updates to their operating system, and these updates may affect the functionality of your app. Updating your app will ensure that it is compatible with the latest iOS version and that the App Store Review feature works correctly.
3. **The user has not updated their iOS version**
If the user has not updated their iOS version, they may not be able to leave a review for your app. The App Store Review feature may not work correctly on older iOS versions, and the user may need to update their device’s software.
4. **App Store Review is not available in your country**
App Store Review may not be available in some countries, and users in these countries may not be able to leave reviews for your app. If your app is not available in a particular country, users in that country will not be able to leave a review.
## **How to fix App Store Review not working**
1. **Check if App Store Review is disabled for your app**
The first step to fix App Store Review not working is to check if the feature is disabled for your app. You can do this by logging into your Apple Developer account and checking the status of your app. If the feature is disabled, you will need to address the issues that led to the disablement and submit an appeal to have the feature reinstated.
2. **Update your app**
If App Store Review is not working due to an outdated app version, you need to update your app to the latest version. Updating your app will ensure that it is compatible with the latest iOS version and that the App Store Review feature works correctly.
3. **Check the user’s iOS version**
If a user is unable to leave a review for your app, ask them to check if their iOS version is up to date. If their iOS version is outdated, ask them to update their device’s software.
4. **Check if App Store Review is available in the user’s country**
If a user is unable to leave a review for your app, check if the App Store Review feature is available in their country. If it is not available, there is nothing you can do to enable the feature for that user.
## **FAQs**
**Q: Can I enable App Store Review if it has been disabled for my app?**
A: Yes, you can enable App Store Review if it has been disabled for your app. You will need to address the issues that led to the disablement and submit an appeal to have the feature reinstated.
**Q: Why can’t users leave reviews for my app?**
A: Users may not be able to leave reviews for your app due to App Store Review being disabled for your app, outdated app version, outdated iOS version, or App Store Review not being available in their country.
**Q: How do I update my app?**
A: You can update your app by logging into your Apple Developer account and following the steps to update your app.
**Q: Can I check if App Store Review is available in a particular country?**
A: Yes, you can check if App Store Review is available in a particular country by checking the list of countries where the feature is available on the Apple Developer website.
## **Conclusion**
App Store Review is an essential feature of the Apple App Store that allows users to rate and review the apps they have downloaded. However, there are times when the feature may not work correctly, preventing users from leaving reviews. Understanding the reasons why App Store Review may not be working and how to fix it will help you ensure that your users can leave reviews for your app, providing valuable feedback for you as a developer.